Sealed or Expunged—but Still Reported? Fix Screening Errors Fast
Sealed or expunged records showing up in screening: what’s going wrong
When a sealed or expunged case appears on a tenant or employment screening report, two systems have failed. First, the court or repository removed public access to the record, but the change did not reach every private database. Second, the screening company (a consumer reporting agency, or CRA) did not use reasonable procedures to assure maximum possible accuracy when compiling your report. Under the Fair Credit Reporting Act (FCRA), you have clear rights to access your report, dispute errors, and force a reinvestigation and correction. You can also demand that the CRA notify prior recipients and, in many cases, recover damages when bad data costs you housing or a job.
Quick Guide (English)
- Get the report used against you. If you were denied, charged more, or conditionally approved because of a report, the landlord or employer must send an adverse action notice naming the CRA and your right to a free copy.
- Gather proof: certified order sealing/expunging, docket printout showing the case is sealed/dismissed, and government ID matching your identifiers.
- Dispute in writing with the CRA. Identify each sealed/expunged item, attach the order, and demand deletion and suppression (so it cannot be reinserted).
- Watch the clock: CRAs generally have 30 days to complete a reinvestigation (up to 45 days if you add new documents). They must send results and a free updated report.
- Notify the decision maker (landlord/employer) and request reconsideration with the corrected report.
- Escalate if unresolved: file complaints with the CFPB and your State Attorney General; consider small claims or counsel for FCRA damages.
What “sealed,” “expunged,” and similar orders actually do
Terminology varies by state, but the core idea is the same: the government restricts access to a record or treats it as if it never existed for most public purposes. Private CRAs that sell screening reports are expected to reflect these changes quickly and accurately.
| Term | Practical effect | What your report should show |
|---|---|---|
| Sealed | Public access restricted; record exists but is hidden from routine searches | No display to housing/employment screens; at minimum, not reportable as public record |
| Expunged | Record treated as if it never happened; physically or legally erased | Must be deleted; reinsertion prohibited absent verified proof the order was vacated |
| Vacated/Set Aside | Conviction nullified; case may be dismissed | If reported at all, must show the final disposition accurately (e.g., “vacated,” “dismissed”) |
| Clean Slate / Automatic sealing | Statutory sealing after a waiting period for eligible records | CRAs must suppress these records once they are sealed; accuracy requires regular refresh |
- Lagging updates: the court restricted access, but the CRA is using an old snapshot or third-party aggregator that hasn’t refreshed.
- Name-only matching: a public index entry for another person with your name is pulled and not verified with DOB/ID.
- Data brokerage loops: one vendor sells to another; the CRA never touches the courthouse again to confirm disposition.
- Partial dispositions: the filing is removed, but a related docket entry remains and gets misinterpreted as an active case.
Your rights under the FCRA when sealed/expunged records appear
- Access to the report that was used, free of charge after adverse action.
- Dispute & reinvestigation: the CRA must conduct a reasonable investigation, correct or delete inaccurate items, and send you the results with a free updated report.
- Maximum possible accuracy: CRAs must use reasonable procedures (e.g., fresh courthouse pulls, multi-identifier matching) to avoid reporting sealed/expunged data.
- Notice to prior recipients: on request, the CRA must send corrected information to anyone who received the erroneous report recently.
- Damages for negligent or willful violations, including actual losses, fees in some states, and punitive damages for willful misconduct.
Step-by-step remedy pathway
1) Identify the CRA and request your file
Use the adverse action notice to find the CRA’s name and contact details. Request the exact report that was delivered to the landlord or employer and a list of recent recipients of your report. Ask for the “sources” of the public records and the dates they were last updated.
2) Build a clean evidence pack
- Certified order sealing/expunging or court docket reflecting the sealing/expungement.
- Government ID and proof of your identifiers (DOB, last four SSN) to defeat mixed-file claims.
- If relevant, a clerk’s letter confirming the case is non-public.
3) File a targeted written dispute
List every erroneous item, attach proof, and request: (a) deletion/suppression, (b) reinvestigation with fresh courthouse verification, (c) notification to prior recipients, and (d) a statement of the CRA’s “method of verification.” Send by certified mail or through the CRA’s portal (save the confirmation).
Subject: FCRA Dispute – Sealed/Expunged Records Reported in Error To: [CRA Name], Reinvestigations I dispute the items below as inaccurate/incomplete. Each has been sealed or expunged. 1) State v. [Name], Case No. 2017-CF-0099 (County): expunged 06/02/2021. 2) [Eviction case], No. 19-EV-12345: record sealed 03/10/2022. Attached: certified orders and dockets. Please delete/suppress these items, conduct a fresh courthouse verification, and send me written results, a free updated report, and the list of prior recipients to notify. Also provide the method of verification used. Sincerely, [Name] [Address] [DOB] [Last 4 SSN] [Phone/Email]
4) Track deadlines and outcomes
| Action | Timeframe | Your leverage |
|---|---|---|
| Reinvestigation | 30 days (up to 45 if you add documents) | Noncompliance supports damages; keep proof of dates |
| Results notice + free updated report | Within 5 days after completion | Demand written confirmation of deletion/suppression |
| Notice to prior recipients | Upon your request | Ask for names/dates of landlords/employers notified |
5) Get the decision reconsidered
Send the corrected report and a short request to the landlord or employer: “The report listed a sealed/expunged case in error. The CRA has now deleted it. Please reconsider my application.” Most large property managers will reopen the file when they receive a corrected report directly from the CRA.
- File a second dispute asking for a method of verification and the name/contact of the furnisher they relied on.
- Send a furnisher notice with your sealing/expungement orders and demand correction downstream.
- Escalate to CFPB and your State AG. Attach your dispute letters and court orders.
- Consider small claims for out-of-pocket losses or consult counsel for FCRA claims (negligent or willful violations).
Advanced tactics to prevent reinsertion
- Suppression request: Ask the CRA to add a do-not-report flag for that case number so it is not reinserted from stale feeds.
- Source audit: Request the exact source names and last refresh dates. If a third-party vendor is stale, insist on fresh courthouse pulls.
- Mixed-file protection: Ask for a note on your file requiring full DOB and last four of SSN (or state ID) before associating any public record with you.
- Reinvestigation scope: Demand the CRA check all jurisdictions where the record could propagate (county, state repository, and any private aggregator it listed in your report).
How sealed/expunged issues affect housing vs. employment screening
Housing CRAs and employment CRAs all fall under the FCRA, but employment screens often have additional procedural duties (for example, providing pre-adverse and adverse action notices with copies of the report and rights to dispute before a final decision). Regardless of context, sealed or expunged records should not appear. If they do, your dispute rights and damages remedies are similar. In housing, some jurisdictions also restrict reporting of eviction filings that did not lead to judgment or require masking of older filings; those rules reinforce your position when a sealed eviction still appears.
- Adverse action notice naming the CRA.
- Full copy of the screening report.
- Certified sealing/expungement order + docket screenshot.
- Government ID; proof of identifiers (DOB, last 4 SSN).
- Timeline log: dates of denial, dispute sent, CRA receipt, results.
- Emails to landlord/employer requesting reconsideration.
- Copies of complaints to CFPB/State AG (if needed).
“Graphics”: timelines and decision flow
| Day 0 | Days 1–7 | Days 8–30 | Day 31+ |
|---|---|---|---|
| Receive denial and adverse action notice | Request report; assemble evidence; send dispute | CRA reinvestigates; you may submit extra documents | Receive results; send corrections to decision maker; escalate if not fixed |
FAQ (English)
1) Do I need to disclose a sealed or expunged case to a landlord/employer?
Usually no. Sealed/expunged records are intended to be treated as if they did not occur for most private screening purposes. Follow your state’s disclosure rules; many allow you to answer “no” to questions about sealed/expunged cases.
2) How long does the CRA have to fix this?
Reinvestigation generally must finish within 30 days of receiving your dispute (up to 45 days if you add new documents during the process). You should receive written results and a free updated report shortly after completion.
3) Can the CRA reinsert the item later?
Reinsertion of deleted information requires the CRA to re-verify the data and notify you within a short time window. With a sealing/expungement order, legitimate reinsertion should not occur unless the order is undone. Ask for suppression to reduce reinsertion risk.
4) My record is still visible on a people-search site. Does that affect the CRA?
CRAs cannot rely on stale, scraped data when assembling consumer reports. Your dispute demands fresh courthouse verification. You may also request deletion from the people-search site, but the CRA remains responsible for the accuracy of your report.
5) What damages can I recover?
For negligent violations you can seek actual damages (e.g., lost application fees, higher deposits, lost wages) and, in many cases, attorney fees. For willful violations, the FCRA allows statutory and punitive damages. States may offer additional remedies.
6) Can I force the landlord or employer to wait for corrections?
Employment screening typically includes a pre-adverse action step that gives you time to dispute before a final decision. Housing procedures vary; ask the landlord in writing to reconsider when the CRA finishes corrections. Many property managers will rerun the report automatically once they receive a correction notice.
7) The CRA says the court record is “public,” but the clerk says it’s sealed. What now?
Send the clerk’s written confirmation with your second dispute and demand deletion. Request the CRA’s method of verification. If they continue to report the item, escalate to the CFPB and your State AG, attaching the clerk’s letter.
8) Does this also apply to eviction filings that were sealed or masked?
Yes. Many states/localities restrict reporting of non-judgment eviction filings or require masking after a period or upon sealing. If a sealed or masked eviction appears, dispute it with the CRA and cite the sealing order or statute.
9) Should I dispute with the landlord/employer too?
Yes, but remember only a dispute to the CRA triggers FCRA reinvestigation duties. Copy the landlord/employer so they know a correction is pending and can reconsider quickly when fixed.
10) Do I need a lawyer?
Many consumers resolve sealing/expungement reporting errors through the FCRA dispute process. If the CRA does not correct the error, or you suffered significant losses, consult a consumer-rights attorney. Some take strong FCRA cases on contingency.
Legal/technical base (English)
- Fair Credit Reporting Act, 15 U.S.C. §1681 et seq.
- §1681e(b) – reasonable procedures to assure maximum possible accuracy.
- §1681i – dispute and reinvestigation duties; correction/deletion; notice of results.
- §1681m – adverse action notices.
- §§1681n–o – civil liability for willful/negligent noncompliance.
- §1681b – permissible purpose (who can pull your report).
- Furnisher obligations after a CRA forwards a dispute: §1681s-2(b) (investigate, correct, and report results back to the CRA).
- State sealing/expungement and “Clean Slate” statutes (vary by state): many require courts and repositories to restrict access and prohibit disclosure of sealed/expunged records; several also limit reporting of non-conviction criminal data and eviction filings in housing screens.
- Local fair-chance housing/employment ordinances: may restrict consideration of certain records and require individualized assessment.
Conclusion
Sealed or expunged records should not appear in tenant or employment screens. When they do, the FCRA gives you a clear map: get the report, prove the seal/expungement, dispute and track deadlines, insist on deletion and suppression, notify prior recipients, and seek reconsideration. If a CRA or data furnisher keeps circulating sealed information—or refuses to correct it—you can escalate to regulators and, when appropriate, pursue compensation. Your record was cleared for a reason; your screening report should reflect that reality.
